PDF Converter — Support

Thanks for using PDF Converter! We’re here for your questions and feedback.

Contact

• Email: nfvwzhbrbw@privaterelay.appleid.com
• We usually reply within 1-2 business days.

Frequently Asked Questions

How do I scan a document? Does it work without a camera?

There are two ways: Scan with Camera (on devices with a camera) or Choose Photo. When you choose a photo, you can set the document’s four corners (auto-detected, adjustable by hand); the perspective is corrected into a clean PDF. This path needs no camera — for example, you can pick a document photo you took on your iPhone and scan it on your Mac.

I purchased Premium but the features are still locked

Make sure you’re signed in with the same Apple ID, then tap “Restore purchase” on the paywall screen. If the issue persists, restart your device and try again.

Is Premium a one-time purchase or a subscription?

It’s a one-time purchase. You pay once and merging, splitting, and page reordering unlock permanently. There is no subscription.

Where are the PDFs I create saved?

After creating a PDF, use Save to store it in the Files app or iCloud Drive on your device, or Share to send it to other apps.

Are my documents safe?

Yes. PDF Converter works entirely on your device. No documents, photos, or data are sent to any server. See our Privacy Policy for details.

How do I change the app language?

Tap the gear (Settings) icon at the top-right of the home screen → choose Turkish or English under Language. The language changes instantly, independent of your device language.

Can I create a PDF from another app?

Yes. In Photos or another app, select one or more images and use Share → “Convert to PDF” to create a PDF directly.

Feature Requests

We welcome your feature suggestions by email. We improve the app based on your feedback.