Privacy and Terms

Privacy Policy & Terms of Service

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Privacy Policy

Effective date: May 16, 2026 Last updated: May 16, 2026

This Privacy Policy explains how Sudoku Arena Online (“the App”, “we”, “us”) collects, uses, and protects information when you use our mobile application. The App is operated by Murat Kul (“the developer”), based in Istanbul, Türkiye.

By using the App you agree to the practices described below. If you do not agree, please do not use the App.


1. Who we are

   
App name Sudoku Arena Online
Developer Murat Kul
Country Türkiye
Contact nfvwzhbrbw@privaterelay.appleid.com

This is an indie project. The infrastructure providers listed in section 4 (Firebase / Google AdMob) are the only third parties that process data on our behalf.


2. What we collect

We collect only what is necessary to make the App work and to serve non-personalised ads. We do not collect contacts, photos, location, health data, or financial data.

2.1 Account data

When you sign in with Google or Apple we receive the following from the identity provider:

If you choose Continue as Guest, we only generate an anonymous Firebase UID. No name, email, or photo is collected.

2.2 Gameplay data

To run the multiplayer service we store the following on Firestore:

2.3 On-device data

The following stays on your device only and is never sent to our servers:

2.4 Advertising data

The App uses Google AdMob to serve ads. AdMob may collect or process the following on our behalf:

You can turn off Limit Ad Tracking on iOS (Settings → Privacy & Security → Apple Advertising) or reset your Advertising ID on Android (Settings → Google → Ads). When Limit Ad Tracking is on, AdMob still serves non-personalised ads but with reduced fraud detection signals.


3. Why we collect it

Purpose Data used
Sign you in and identify your matches Account data
Pair you with another player Matchmaking ticket, account data
Run a match and let your opponent see your progress Gameplay data
Show your “Continue” card on the home screen On-device data
Serve non-personalised ads + fraud-check the request Advertising data
Attribute installs through Apple’s SKAdNetwork Advertising data
Diagnose and fix crashes Crash diagnostic data (Crashlytics)

We do not sell your personal data and we do not build a marketing profile from it. The advertising identifiers listed in section 2.4 are used only for non-personalised ads and fraud detection; we have not enabled any tracking SDK, attribution SDK, or audience- segmentation feature.


4. Third-party services

The App uses Firebase, operated by Google LLC, as its backend:

The App also embeds Google AdMob (operated by Google LLC) to serve ads. See section 2.4 for what AdMob collects and how it’s configured.

These services act as data processors on our behalf. They do not own your data. Their privacy practices are described at:

The list of third-party services may change in future versions; section 11 covers how we communicate those updates.


5. Data location and security

Data is stored in Google Cloud regions used by Firebase (typically us-central1 or another region selected by Firebase). All traffic between the App and Firebase uses TLS encryption. Firestore encrypts data at rest by default.


6. Retention

We keep your data only as long as your account is active:


7. Your rights

If you are in the European Economic Area, the United Kingdom, or Türkiye (KVKK), you have the right to:

To exercise any of these rights, email nfvwzhbrbw@privaterelay.appleid.com. We respond within 30 days.


8. Account deletion

You can delete your account at any time from inside the App:

Settings → Delete account

This will:

  1. Re-authenticate you with your sign-in provider (security check).
  2. Permanently remove your user record and any pending matchmaking ticket from Firestore.
  3. Permanently delete your Firebase Authentication user.
  4. Sign you out.

After deletion, your UID may still appear inside historical match documents you took part in, alongside the display name and photo URL that were visible to your opponent during play. Those match documents are not personally identifiable on their own.

If you cannot reach the in-app option for any reason, email us at nfvwzhbrbw@privaterelay.appleid.com and we will delete your account manually within 30 days.


9. Children

The App is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will delete it.


10. International transfers

The App is built in Türkiye but the underlying infrastructure (Google Firebase) may transfer data outside of Türkiye and the EEA. Google’s infrastructure uses standard contractual clauses approved by the European Commission for these transfers.


11. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” at the top of this page reflects the most recent version. For material changes we will post a notice in the App at least 7 days before the new policy takes effect.


12. Contact

For any privacy question, request, or complaint:

Murat Kul nfvwzhbrbw@privaterelay.appleid.com Istanbul, Türkiye